The Engineering of Scale
The Executive Blueprint: A 3-Hour Growth Intensive for Owners & C-Suite
Identify the structural leaks in your agency and install the 2026 framework for high-margin, system-led growth. This is a tactical session, not a lecture.
Date:
April 15, 2026
Time:
9:00 AM- 12:00 PM EST
Location:
The Kings Gallery
One King West Hotel, Toronto
The Architect Of Scale
Mark Coetzee doesn’t just study staffing; he builds the engines that run it. With over 35 years of leadership across five continents, Mark has become the primary authority on moving agencies from owner-dependent chaos to streamlined, high-valuation assets.
Why Mark leads this Intensive:
Staffing-Specific Turnarounds: He specializes in identifying the "silent friction" that kills margins in recruitment delivery.
Global Execution: His frameworks have been vetted in the most competitive markets in the world, ensuring they are robust enough for Canada’s 2026 economic landscape.
Requested by Peers: This workshop was developed specifically in response to requests from previous Summit attendees who wanted the "how-to" behind Mark’s scaling strategies.
"Mark doesn't give you a speech; he gives you a blueprint. You don't leave inspired—you leave equipped."
The Bottlenecks To Scale
Many successful leaders find themselves stuck, not by external factors, but by internal resistance. Is this you?
Most successful staffing firms hit a "glass ceiling" not because of market conditions, but because of internal structural limits. Are you facing these 2026 bottlenecks?
The Founder Trap (Owner-Dependency): If the business still requires your daily involvement to solve problems or close deals, you don't have a scalable company—you have a high-pressure job.
Margin Erosion: Rising overhead and shifting Canadian labor economics are thinning profits. If your delivery model hasn't evolved, you are working harder for a smaller piece of the pie.
Technical Debt: Legacy processes cannot compete with AI-first delivery models. If your current tech stack is just a digital filing cabinet rather than an automated growth engine, you are falling behind in real-time.
The Competitive Advantage
Fixing these bottlenecks doesn't just solve problems—it positions your agency to dominate the 2026 market. This workshop is designed to deliver three specific business outcomes
Outcome 1: Margin Protection & Recovery Stop the bleed. Turn market volatility into a competitive edge by lowering your cost-per-delivery and reclaiming lost margins through optimized workflows
Outcome 2: Scalable Exit Value A business that depends on its owner is a business with a capped valuation. Build the "System-Led" infrastructure that increases your multiple and prepares you for a predictable exit
Outcome 3: The AI-First Workforce Move beyond the "professional services" framework. Learn how to leverage AI to do the heavy lifting, allowing your team to focus on high-value, high-margin client relationships.
The Engineering Framework: Your Implementation Roadmap
Stop theorizing about growth and start installing the infrastructure for it. You will leave with a 12-month blueprint built on these four tactical pillars:
Pillar
Structural Diagnostic
Systemic Pivot
Operational Agility
The Valuation Roadmap
Key Strategic Outcome
Perform a deep-dive audit of your current delivery model to identify "silent margin-killers" and operational leaks.
Transition from an owner-dependent firm to a "System-Led" operation, installing the protocols required for autonomous growth.
Validate and integrate AI-first workflows that reduce manual back-office tasks and accelerate your speed-to-market.
Finalize a high-impact execution plan designed to maximize your EBITDA and secure your long-term exit multiple.